| The counseling service is offered to the students with problems directly related to study and with personal concern. This may be stress due to study, a grievance, acclimatising to your surroundings or financial matters. Qualified instructors and counselors provide this service. Grievance Procedure Any grievance is to first bee brought to the attention of the instructor. If the issues has not been dealt with satisfactorily then the student is to submit a grievance form to the Chief Pilot. The grievance will then be dealt within 24 hours of it being received. |